Frequently Asked Questions
CHECKING-IN
- When is check-in and check-out at Palihotel San Diego?
Check-in is at 3 pm and check-out is at 11 am.
- Where do I check in?Palihotel San Diego is located on Sixth Ave. The front desk is located to your right when you walk through the front door.
- Can I check-in early?
We can't guarantee early check-in, but please give us a call at 619.870.8986 the morning of your planned arrival, and we'll be happy to check availability for you. If we’re not able to accommodate an early check-in, we can store your bags at the front desk until your room is ready.
- Can I check-out late?We'll do our best to accommodate, but it depends on the day's check-ins. Give us a call or stop by the front desk and we’ll see what we can do.
PARKING
- Does Palihotel San Diego offer parking?Overnight valet parking is available for $65 + tax per vehicle, per day. In and out privileges are included. Short-term valet parking is available for guests dining at Saint James French Diner at $15 for 2 hours.
HOTEL SERVICES
- Do you have a concierge?
Our front desk team can definitely point you in the right direction. We have also compiled a highly personal and discerning edit of our favorite places to go in San Diego. Consider our Neighborhood Guide your on-the-go concierge. For additional info (and local tips) give us a call at 619.870.8986 or email us at info@palihotelsd.com.
- Does Palihotel San Diego have Wi-Fi?Yes, Palihotel San Diego offers complimentary Wi-Fi throughout the hotel and in guest rooms.
- Does Palihotel San Diego have a restaurant or on-site dining?
Yes, Palihotel San Diego features Saint James French Diner, a restaurant and bar blending the utilitarian nature of the American diner with the subtle elegance of French bistro cuisine. Offering breakfast, lunch, dinner, weekend brunch, and the best weekday happy hour in San Diego, the menu is hearty and simple, yet refined by nature, paying homage to roadside food halls in Southern France. Click here to check out our weekly happenings!
- Does Palihotel San Diego have a rooftop bar?
We do! Our roof deck offers the best views of downtown San Diego. Registered hotel guests are invited to enjoy the area from 9 am - 9 pm. Food and beverage service is only available downstairs at Saint James French Diner.
- Is there an on-site gym at Palihotel San Diego?
No, but check out our Neighborhood Guide for local recommendations, or stop by the front desk and we'll be happy to help you find something nearby!
GUEST ROOMS
- Do you have rollaway beds or cribs?No, we don't have rollaway beds. Complimentary cribs are available upon request, based on availability.
- Do you have refrigerators in your rooms?Yes, all rooms at Palihotel San Diego feature a mini fridge fully stocked with a curated gourmet minibar featuring locally made delights and refreshing drinks.
- Is Palihotel San Diego a smoke-free property?Yes, Palihotel San Diego is a smoke-free hotel. We do not permit smoking or vaping indoors or in communal outdoor spaces.
- Can you tell me about Palihotel San Diego's ADA features?
Palihotel San Diego has accessible features throughout, including at the registration desk, in designated guestrooms, on pathways, and at our other public spaces. For more details, please email info@palihotelsd.com.
- What amenities does Palihotel San Diego offer?
Guests at Palihotel San Diego enjoy thoughtful amenities including Diptyque bath products, Bellino Fine Linens and plush robes, Nespresso coffee machines in-room, a fully stocked minibar and SMEG mini fridge, on-site dining at Saint James French Diner, a guest-exclusive roof deck offering the best views of the city, complimentary candy bar in the lobby, curated Neighborhood Guide, convenient valet parking, and so much more.
PET-FRIENDLY
- Is Palihotel San Diego pet-friendly?
Yes, Palihotel San Diego is a dog-friendly hotel! Well-behaved dogs under 30 lbs. are welcome with a one-time pet fee per stay of $100 + tax. A dog bed, bowl, custom toy, and treats are included in the fee. Dogs cannot be left alone in the room unattended, and human guests must sign a pet waiver during check-in. Limit one dog per room.
MEETINGS, WEDDINGS, & PRIVATE EVENTS
- Is Palihotel San Diego a wedding venue?
Yes, Palihotel San Diego is a great venue when you're looking for an intimate wedding, an elopement dinner, or a fun cocktail reception for up to 279 guests. Our roof deck is available for private events and offers the best views in the city. Check out our Private Events page, fill out the form, and we’ll go from there.
- Do you offer group rates or wedding room blocks?
Yes, Palihotel San Diego offers group rates for business travelers and personal events like weddings, family reunions, bachelorette parties, and more. To learn more about our group rates, contact our sales team at sales@palihotelsd.com.
RESERVATIONS
- Where can I find the best deals on rooms at Palihotel San Diego?
You can find the best offers and exclusive packages for Palihotel San Diego when booking directly on our website. Check out our Offers page for more details!
- Can I cancel or change my reservation?
If you booked a flexible rate and you’re within the cancellation window, you can modify your reservation by clicking on the “modify/cancel reservation” link at the bottom of our booking page. If it's something a bit more complicated or you need assistance, please email us at info@palihotelsd.com. For information on cancellation policies and refunds, please refer to your confirmation email.
- Can I reserve a block of rooms at Palihotel San Diego?
Yes. As a boutique hotel in San Diego, we offer flexible room block options for weddings, events, and group bookings. If you’re interested in reserving a hotel room block in downtown San Diego, email us at info@palihotelsd.com with your expected number of guests to get started.
ABOUT PALIHOTEL SAN DIEGO
- Is Palihotel San Diego a good option for a weekend getaway?
With our walkable location in the Gaslamp Quarter, we're the ideal boutique hotel for a weekend getaway in San Diego! Check out our Neighborhood Guide for some of our local recommendations, including Nobu, Herb & Wood, Native Poppy, and Balboa Park. Visit our Offers page to explore our best available rates! We occasionally post limited-time deals on our Instagram account, so follow along to catch last-minute weekend deals, such as free parking or food & beverage credits.
- Is Palihotel San Diego part of Palisociety?Yes, Palihotel San Diego is part of Palisociety. Palihotel properties feature our signature eclectic style and are located in cool busy neighborhoods. Designed to be well-priced, with intimate and energized communal areas for the young-minded, urban and corporate traveler.
- Is Palihotel San Diego good for business travel?
Yes! As a Tripadvisor Travelers' Choice Award recipient, we pride ourselves on being a great option for business travelers. We offer complimentary Wi-Fi throughout the hotel, and our indoor/outdoor spaces provide a comfortable setting to work in downtown San Diego.
- Does Palihotel San Diego have any accolades?
Yes! Thanks to glowing guest reviews, we’ve received a Tripadvisor Travelers’ Choice Award!
LOCATION
- Where is Palihotel San Diego located?
Palihotel San Diego is located in the heart of the Gaslamp Quarter, a perfect location to discover the city, take meetings with clients, or find respite during a local convention, after catching a game at Petco Park, or seeing a concert at the Shell. Our location is incredibly walkable. When you stay with us, you'll be a short walk or ride share away from restaurants and attractions like Mabel's Gone Fishing, Cesarina, Part Time Lover, Mission Brewery, San Diego Zoo, Timken Museum of Art, USS Midway Museum, Mingei International Museum, Cabrillo National Monument, and so much more. And if you don't feel like venturing far, we've got an on-site restaurant, Saint James French Diner, for all-day French bistro cuisine. Check out our Neighborhood Guide for more recommendations!
- How far is Palihotel San Diego from San Diego International Airport?Palihotel San Diego is located about 3.5 miles from San Diego International Airport (SAN). By car, it'll take you about 10 minutes to get to us. If you're flying in from John Wayne Airport (SNA) in Orange County, it will take you approximately 1.5 hours to get to us.
- How far is Palihotel San Diego from Los Angeles International Airport?Palihotel San Diego is about 2 hours away by car from Los Angeles International Airport (LAX).
- How far is Palihotel San Diego from San Diego State University?We are located less than 10 miles, or a 15-minute drive, from SDSU.
- Do you need to rent a car when visiting San Diego?
When you stay at Palihotel San Diego, you'll be in the heart of the Gaslamp Quarter and within walking distance to some of the city's best bars and restaurants. Renting a car is handy if you want to explore other parts of the city, but you can easily get around on foot or via ride-share services.
- What San Diego attractions are you close to?
Palihotel San Diego is located within a mile of the San Diego Padres stadium (Petco Park) and the USS Midway Museum, and less than 2 miles from Balboa Park, the San Diego Museum of Art, San Diego Zoo, and the Timken Museum of Art. If you're looking to enjoy some outdoor activities, we are just a short drive away (15 minutes) from some of San Diego's best beaches like Mission Beach, Coronado Beach, and Ocean Beach. If you're visiting for Comic-Con, Miramar Air Show, or a game at Padres Stadium, Palihotel San Diego is the perfect hotel option when it comes to location, amenities, and our convenient and delicious on-site dining options.
