Frequently Asked Questions

Check-in is at 3 pm and check-out is at 11 am.

We can't guarantee early check-in, but please give us a call at 323.658.6600 the morning of your planned arrival, and we'll be happy to check availability for you. If we’re not able to accommodate an early check-in, we can store your bags at the front desk until your room is ready.

Yes! We have two electric vehicle charging stations available for registered guests, based on availability.

Our front desk team can definitely point you in the right direction. We have also compiled a highly personal and discerning edit of our favorite places to go in West Hollywood. Consider our Neighborhood Guide your on-the-go concierge. You can find our local LA recommendations here. For more information, give us a call at 323.658.6600 or email us at info@palihousewh.com.

Yes, Palihouse West Hollywood features a Lobby Lounge Café and Bar on-site that is open to hotel guests and locals. We serve a California-centric Breakfast and Lunch menu from 7 am - 2 pm, the best weekday happy hour in LA from 3 pm - 6 pm, and classic cocktails and small bites in the evenings until 9 pm! We also serve delicious hand-tossed pizza Wednesday-Saturday from 4 - 9 pm. Click here to check out our weekly happenings!

Yes! We have an on-site fitness room on the 5th floor, featuring Peloton bikes, a treadmill, and weights, that is open daily from 6 am to 9 pm. For more information on nearby studios with drop-in classes or to schedule a private workout session, stop by the front desk or give us a call at 323.658.6600!

Palihouse West Hollywood has accessible features throughout, including at the registration desk, in designated guestrooms, on pathways, and at our other public spaces. For more details, please email info@palihousewh.com.

Yes, Palihouse West Hollywood is a dog-friendly hotel! Well behaved dogs under 30 lbs. are welcome with a one-time pet fee per stay of $125 + tax. A dog bed, bowl, custom toy, and treats are included in the fee. Dogs cannot be left alone in the room unattended, and human guests must sign a pet waiver during check-in. Limit one dog per room.

Palihouse West Hollywood is a great venue when you're looking for an intimate wedding, an elopement dinner, or a fun cocktail reception for up to 175 guests. Check out the Private Events page, fill out the form, and we’ll go from there.

Yes, Palihouse West Hollywood offers group rates for business travelers and personal events like weddings, family reunions, bachelorette parties, and more. To learn more about our group rates, contact our sales team at sales@palihousewh.com.

You can find the best offers and exclusive packages at Palihouse West Hollywood when booking directly on our website. Check out our Offers page for more details!

Yes, if you booked a flexible rate and you’re within the cancellation window, you can modify your reservation by clicking on the “modify/cancel reservation” link at the bottom of our booking page. If it's something more complicated or you need help, email us at info@palihousewh.com. For information on cancellation policies and refunds, please check your confirmation email.

Yes. As a boutique hotel close to Beverly Hills, West Hollywood, and central LA, we offer flexible room block options for weddings, events, and group bookings. If you’re interested in reserving a hotel room block in West Hollywood, email us at info@palihousewh.com with your expected number of guests to get started.

Yes, with our walkable location on W 3rd St, adjacent to Beverly Hills, we're the ideal boutique hotel for a weekend getaway in Los Angeles. We're also a few miles from other popular Los Angeles neighborhoods such as West Hollywood, Westwood, Century City, Brentwood, Hollywood, Santa Monica, Venice beaches and Downtown Los Angeles. Check out our Neighborhood Guide for some of our local recommendations, like Jon & Vinny's, A.O.C, The Grove, and LACMA. Visit our Offers page to explore our best available rates! We occasionally post limited-time deals on our Instagram account, so follow along to catch last-minute weekend deals such as free parking or food and beverage credits. 

Yes! As a One MICHELIN Key and Travel + Leisure "It List" hotel, we are well suited for business travelers seeking both comfort and productivity. Complimentary high-speed Wi-Fi is available throughout the property, and several indoor spaces provide comfortable settings for working outside your room. Many guest rooms also feature tables that are ideal for laptop use.

Yes, Palihouse West Hollywood is part of Palisociety. Palihouse properties are meticulously designed, residential-inspired urban lodges that blend the best of home and hotel. A Palihouse usually implies the presence of suites, complete with essentials like kitchenettes, and more suited to longer stays.

Yes! We were awarded one MICHELIN Key, indicating a very special stay, and were included on Travel + Leisure's It List of the 100 best new hotels of the year in 2023.

We did! Our original location was on Sunset Blvd (now Soho House).

Palihouse West Hollywood is situated on the city’s famed W 3rd St., blocks away from some of LA’s best shops and restaurants. Our location is incredibly walkable, right across the street from Magnolia Bakery! When you stay with us, you're a short walk or ride share away from some of the city's best restaurants, bars, and attractions like Pizzana, Joan's on Third, Canter's Deli, The Roger Room, LACMA, the La Brea Tar Pits, New Beverly Cinema, and so much more. Check out our Neighborhood Guide for our curated local recommendations! And if you don't feel like venturing far, we have on-site dining options at our Lobby Lounge Café and Bar daily from 7 am - 9 pm. Click here to view our Weekly Happenings!

When you stay at Palihouse West Hollywood, you'll be in the heart of the west side of Los Angeles and within walking distance of plenty of great bars and restaurants. Renting a car is handy if you want to explore other parts of the city, but you can get around easily on foot or using ride-share services.